Balloon

Frequently Asked Questions

• How long will my arrangement last?

  With proper care, your premium arrangement will stay fresh for 7-10 days. Keep in a cool location, change water daily, and trim stems at an angle.

• Do you offer same-day delivery?

  Yes, we offer same-day delivery for orders placed before 2 PM in our local delivery area. Please check our delivery page for details.

• Can I customize my arrangement?

  Absolutely! Contact us to discuss custom color palettes, flower selections, and special requests for your arrangement.

• What is your return policy?

  Due to the perishable nature of fresh flowers, all sales are final and we do not accept returns or exchanges. If your order arrives damaged, incorrect, or there is an issue with your delivery, please contact us within 24 hours of receiving your order with photos, and our team will work with you to find a satisfactory solution.

• Shipping and Local Delivery Details

  We offer local delivery and nationwide shipping on select floral products. Shipping rates are calculated at checkout based on the delivery address and the shipping method you choose. Delivery times may vary depending on your location and the service selected. Some oversized arrangements may be available for local delivery only due to shipping limitations.